FAQS

Can’t find your answer? Contact us using the form below.

Here are some frequently asked questions that might help you out.

ABSOLUTELY! Everything we offer is bespoke and made to measure – simply send us an email at hello@allaboutthedoor.co.uk and we will be able to create a bespoke quote for you. We will need you to provide the measurements of the doors and end panels, but don’t worry, we can give you lots of handy tips on how to best measure up!

Of course you can! As everything is made to measure, we can manufacture your new doors to your exact requirements. Give us a call or send us an email and we will be able to create a bespoke quote for you. We will need you to provide the measurements, but don’t worry, we can give you help on how to best measure up!

We do indeed! We sell both plinths and end panels - more details on both can be found under the ‘Products’ tab. Plinths are strips of material used under cabinets to hide their feet. They are available in materials and colours to match your brand spanking new doors.

We are able to offer a custom colour match service if you can’t quite find what you are looking for in our colour range.This is a chargeable service and will increase the lead time in which it takes for us to get your order to you – this is just because it will take our supplier a little longer to create a custom colour match! We will often ask for you to send us a sample of the colour you would like, this will help us get an accurate match. Before we proceed with painting your order, we will send you a painted sample to approve so we know you are completely happy with your choice.

We get asked this one a lot, and the answer is no! The gaps between two doors/drawers next to each other are approximately 1.5mm (believe us, its teeny tiny!) The thickness of the door creates a shadow gap, which means that you cannot see any white carcass between doors.

Samples are available to purchase on our website. Whilst our sample boxes are chargeable, this is redeemable against an order. For example, we will subtract the cost of the sample from your final total to be paid.

As we manufacture everything to order, we require full payment at the time of confirming an order. Sorry!

Once your order has been paid in full and confirmed, we allow 48 hours before putting your order into production. Within this 48 hour period, changes can be made and they will not incur an admin fee. However, after this 48 hour period, any changes that need to be made will incur an admin fee. Please note that it may not be possible for sizes to be changed after this 48 hour period and could result in a new item needing to be purchased.

As an experienced carpentry and joinery firm, we are able to offer a fitting service for your new doors and accessories. If this is something of interest, please get in touch and we can quote on an individual basis.

When our lovely driver delivers your new doors, you will be asked to check each item for any damage and our driver will happily wait whilst you do so! You will need to sign a delivery note and report any damage at the time of delivery. We offer a 48 hour period after your delivery where any damage must be reported – unfortunately after this period we are unable to accept liability of any damage.

All About The Door is in no way affiliated or partnered with Ikea. We are simply huge fans of their high quality, affordable products. We believe we create doors which compliment Ikea Metod carcasses perfectly!

Absolutely! As everything at All About The Door is custom made, we can alter any door sizes as and where needed. We can manufacture to the exact measurements that you supply us with. Get in touch with us and a member of our team will be happy to discuss this with you!

We have a 4-6 week lead time. That’s from the time your order is confirmed and paid for in full, until your order is delivered right to your front door.

Whilst we specialise in doors to fit Ikea Metod cabinets, we are able to manufacture doors to any dimensions, meaning they will be suitable for any carcass! We can therefore manufacture doors to fit wardrobes and sideboards, we might just need a little help from you with the measurements!

We are confident in our material choice and craftsmanship, which is why we offer a 3-year warranty on our door fronts. This warranty applies to doors used only in the home and covers any irregularities in material and craftsmanship. Whilst we allow for fair wear and tear, this warranty cannot be extended to improper installation and fitting, overloading or poor maintenance/care.

WHEN WE’RE ABOUT

Come and visit us for a chat and view our products

Monday – Friday 9am-5pm
Weekends – appointment only

CONTACT US

Pick up the phone
01553 777780

Drop us a line
hello@allaboutthedoor.co.uk

POP IN AND SAY HI

All About The Door
Unit 1 Lubeck Road
North Lynn Industrial Estate
Kings Lynn
Norfolk
PE30 2JE

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